How Our Subscriptions Work

  1. Subscribe to your chosen product(s) effortlessly.
  2. Customize your order by adjusting order frequency, size or schedule whenever necessary.
  3. Easily add a one-off item directly onto your existing subscription order.
  4. For assistance, email our support team.
  5. Enjoy peace of mind as your veterinary products are seamlessly ordered just when you need them.

  • Subscribe & Save

    Receive a 5% subscriber discount on the product you're subscribed to for the entire duration of your subscription on our online store.

  • Timely Ordering

    You’ll never run out of your animal's food, treats, supplies or medications now that your shopping is on autopilot.

  • No Commitment

    You can pause, delay or cancel anytime if your animal's needs change.

  • Exclusive Offers

    On top of our amazing loyalty program, by becoming a subscriber you will receive subscriber-only offers, discounts and gifts.

Subscription FAQ

I'm getting too many, how do I delay my order?

No problem, log into your account and head to 'My Subscriptions'. Click 'Manage Subscriptions' and select whichever product is arriving too frequently! From there you can change your 'Subscription Frequency'. Reach out to support and we’d be happy to help.

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I really want to order a bigger version of my current product, how do I do that?

No problem, log into your account and head to 'My Subscriptions'. Click 'Manage Subscription' on whichever product you’d like to swap! From there you can click on the product, choose the size you want to swap to, and Save! Reach out to support, and we’d be happy to help.

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I’ll be out of the country this month, how do I delay my next processing date?

No problem, log into your account and head to 'My Subscriptions'. Click 'Manage Subscription' on whichever product you’d like to delay! Select 'Edit Next Order Date' and select when you'd like your order next. Reach out to support and we’d be happy to help.

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What if I want to cancel my subscription?

No problem, cancel any time, but we’ll miss you!